Straight-Through Processing (STP) + 10m/30m SLA Escalation Hub
Production-Grade Aviation Booking Engine
Real-time Duffel NDC search, zero-human-touch straight-through e-ticketing, instant Trust Payments settlement, and automated fault-tolerant exception isolation.
Available Flights (0)Live Duffel GDS / NDC Quotes
Currency: GBP (£)No flight offers found for this route.
1. Straight-Through Processing (STP)
Zero-human touch. Trust Payments charges card with immediate settlement (settleduedate: '0'), acquires Redis mutex lock, invokes Duffel /air/orders with balance payment, persists 13-digit airline ticket numbers, and dispatches e-ticket PDF instantly.
2. Automated Exception Escalation Engine
When payment succeeds but Duffel encounters an anomaly (fare expired, NDC rejection, balance drop), funds are NEVER abandoned. Order is atomically isolated, an Exception Case is created, customer is alerted, and 10m/30m SLA monitors trigger automatic supervisor escalations.